Privacy Policy
This policy explains how R&V Digital, operator of PlanMemo AI, processes personal data used by the service.
Last updated: 14 September 2026
Controller and contact
The data controller is R&V Digital, operator of PlanMemo AI. For questions, requests or privacy rights: support@planmemoai.com.
Data processed
We may process email, language, time zone, account data, appointment text, dates, times, categories, preferences and technical information required for security and operation.
Voice and artificial intelligence
Text entered or recognised through the assistant may be processed by artificial intelligence services to understand appointments, dates, times and categories. Do not provide unnecessary sensitive information.
Purposes
Data is used for authentication, appointment management, email delivery, support, security, abuse prevention and service reliability.
Legal basis
Processing required to provide the service is based on performance of the user relationship. Security and abuse prevention rely on legitimate interests. Legal obligations are followed where applicable.
Providers
Data may be processed by essential hosting, email and artificial intelligence providers. Marketplace purchases are also subject to the marketplace privacy policy.
Retention
Data is retained for as long as necessary to provide the service, protect accounts and meet applicable obligations. Users may request deletion of their account and associated data.
Cookies
PlanMemo AI uses technical cookies required for login, security and session management. The current code does not show advertising or profiling cookies.
Rights
You may request access, correction, deletion, restriction, portability or objection by emailing support@planmemoai.com. You may also contact the competent data protection authority.
Children
PlanMemo AI is not intended for anyone under 16.
Changes
This policy may be updated when the service, providers or applicable requirements change.